New office; more accessible

Published 9:12 pm Tuesday, January 12, 2010

Senior Services of Southeastern Virginia has a new office in Suffolk.

The new location — in Suite 210 of the White Marsh Plaza at 1226 White Marsh Road — is more visible and more accessible to senior citizens than its previous location on the third floor of the Suffolk Center for Cultural Arts.

The organization, which helps connect senior citizens with a number of services offered in the area, is headquartered in Norfolk and has satellite offices in Franklin, Suffolk, Southampton and Isle of Wight.


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Susan Story, long term care supervisor for Western Tidewater, said the staff outgrew the previous office.

“We’re growing by leaps and bounds,” Story said. “We are a one-stop shop for a multitude of services for seniors.”

After the organization located the new, 1,350-square-foot office, United Way Day of Caring volunteers from BASF Chemicals helped clean and prepare the office for the staff to move in. After the space had been vacant for years, there was plenty of work to do, Story said. A contractor helped finish up the job, and the staff moved in during the holiday season.

“We’re so excited to be here,” Story said. “We’re level with the street, so they’re able to just walk in.”

The surrounding community, which includes a number of seniors, has embraced the new office, Story said. With a convenience store right next door, hundreds of people have stopped in to ask about services, Story said.

Senior Services helps connect seniors to services they need, including housing, utility assistance, medical assistance, help preparing meals or living at home, transportation, wellness programs, legal services, respite care and more. Seniors can call, visit the office or visit the Web site to access information on the offered services or sign up.

Story offered one example of the organization’s services that happened last week. A man called her office on Friday afternoon concerned about his aunt, who, he said, had not eaten in three days, because she was too weak to prepare meals.

Story, utilizing the team of 126 Senior Services employees and numerous volunteers, called the hot meal distribution team and had a hot meal delivered immediately. Later, a volunteer delivered five frozen meals to carry the woman through the weekend. On Monday, she was placed on the list to receive hot meals daily.

“That’s what’s great about Senior Services,” Story said. “We don’t do anything but intervene. Our goal is to keep seniors at home as long as they can.”

For more information on the office or Senior Services, call 925-1449.