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Bon Secours goes live

There have been several advancements in the medical community lately, thanks to technology.

One of the latest has come to Bon Secours.

With 11 primary care practice locations and more than 30 patient care providers in Hampton Roads linked into ConnectCare, the health system’s electronic medical records, Bon Secours Virginia Medical Group is now offering MyChart to their patients.

“We are finding that MyChart is providing new ways for us to communicate with patients,” said Dr. Maryam Rostami, with Eagle Harbor Medical Associates. “There are a number of interactions with patients that are not essential to have during an office visit or via a phone call. For patients who are comfortable with electronic communication systems, this is ideal.”

MyChart gives patients direct, online access to portions of their electronic medical record, here the health system stores health information.

“It empowers the patient,” Rostami said. “They’re able to check their information and it gives them a sense of security. It also helps cut back on errors. I had a patient who looked at her profile and realized she forgot to tell me about another medication she was on.”

Patients can now review prescriptions, review the details of past appointments, send email messages to their physician and office staff and even schedule future appointments. The MyChart function allows the patient to review medications, immunizations, allergies and their medical history.

Communication between the physician and patient can now be as simple as sending an email, but more secure. Patient information is safe from unauthorized access because MyChart is password protected and delivered via an encrypted connection.

“Patients who have enrolled in this free program have found it very helpful, especially when they are looking for test results,” Rostami said. “Results are available online which means no waiting for a return phone call, no rounds of phone tag with the staff and no waiting for a letter in the mail. Naturally their physician is always willing to discuss the next steps when there are abnormal results, however, most routine and preventative tests are within normal limits.”

MyChart also has health education topics and discharge instructions, all provided by the patient’s physician to help patients be more engaged in their care. If your physician is part of the Bon Secours Virginia Medical Group, ask them about MyChart or call 866-385-7060.