Fast food congratulations

Published 9:24 pm Wednesday, April 4, 2012

When you think of fine dining in Suffolk, some very classy joints come to mind, and none of those fine establishments are known for their fast food. Suffolk has its share of fast-food establishments, but none are likely earn a Michelin star. And for most of us looking for a quick bite to eat at lunch or on the way home, that’s just fine.

Jackie Scott, however, has high standards for her fast-food restaurant. As the manager of the Hardee’s Restaurant at 2301 Pruden Blvd., Scott recently won her franchiser’s top award — for the third time in the six years she has worked at the Suffolk location.

The Carleton Noell Achievers Award is awarded by Boddie-Noell Enterprises, the largest Hardee’s franchiser in the nation, to the company’s top 10 general managers in terms of meeting sales, payroll, drive-through and other standards.

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Scott, who has worked for the company for 20 years, loves the day-to-day operations, the opportunity to meet and work with people and the chance to motivate her employees to meet corporate and customer standards.

Fast food restaurants around the nation are beginning to learn that even though their customers are usually in a hurry and have no expectation of a gourmet experience, they still want to be treated well, served efficiently and purchase a quality product. And the proliferation of fast food restaurants available to consumers these days means that dissatisfied customers have plenty of options, even when they’re in a hurry.

Scott and the rest of the folks at Hardee’s aren’t likely to get a visit from anybody at the Food Network anytime soon, but their many customers can be proud to know that they’re choosing a restaurant with a high level of respect within its field.