FedEx not delivering the goods

Published 5:05 pm Friday, September 4, 2020

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To the editor:

It has been my recent experience that several of my packages destined for ZIP code 23434 (and perhaps other local ZIPs?) wind up being warehoused by FedEx in Hampton for weeks.

Once, a package to me was illogically forwarded to Greensboro, N.C., after sitting in Hampton for days, and then bounced between backwater North Carolina towns, finally arriving to me battered and bruised.

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If I use the FedEx tracker app for a package, it stops the track at Hampton and tells me “Delivery is Pending.” Pending what? Hiring enough personnel and getting enough trucks to do the job? I paid substantial shipping and handling fees on my purchases for reasonable delivery times and got nothing in return. FedEx was once the gold standard for quick, reliable deliveries, but if I have a choice, I would not use it again.

What the heck is going on? Only so much can be blamed on COVID-19. We have toilet paper back on the shelves; why can’t we get our packages?

Donald Dale