City, Charter reach agreement
Published 12:00 am Wednesday, February 5, 2003
Suffolk cable subscribers will continue to be served by Charter Communications.
After more than two years of negotiations and threatened franchise revocations, the city and cable provider struck a deal that enables charter to continue serving Suffolk residents.
In a surprise move Wednesday, the Suffolk City Council voted 7-0 to approve a memorandum of understanding stating that Charter will pay the city $340,000 in fines for missed deadlines and penalties.
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The company will also issue regular customer service reports to the city.
&uot;The consultants said we have a first-class system and cable service has shown marked improvements,&uot; said Assistant City Manager Cindy Rohlf. &uot;We are very satisfied with the progress that’s been made… and we’re looking forward to getting things behind us and moving on.&uot;
Matt Favre, operations manager in Charter’s Suffolk office, shared a similar sentiment.
&uot;I’m glad we were able to work together to resolve the issue … and reach a compromise,&uot; Favre said.