Hampton Inn earns award
Published 8:31 pm Thursday, June 27, 2013
The Chesapeake Square-area location of Hampton Inn & Suites has received a TripAdvisor Certificate of Excellence award, according to company officials.
The award, which recognizes hospitality excellence, is given to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Only the top-performing 10 percent of businesses listed on TripAdvisor receive the award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
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“We are pleased that Hampton Inn & Suites Chesapeake/Suffolk/Portsmouth received a TripAdvisor Certificate of Excellence,” said Phil Cordell, global head of focused service and Hampton brand management for Hilton Worldwide.
“We strive to provide our guests with high-quality accommodations, delivered with friendly, authentic service — what we call ‘Hamptonality’ — to create a memorable experience for each traveler, and we’re thrilled to see that our hard work is translating into positive reviews on TripAdvisor.”
The Chesapeake/Suffolk/Portsmouth location is one of 1,320 Hampton properties to receive this award.
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, vice president of marketing for TripAdvisor for Business.
“The Certificate of Excellence award provides top-performing establishments around the world the recognition they deserve, based on feedback from those who matter most — their customers.”