Dial a mechanic
Published 10:13 pm Thursday, March 20, 2014
Home mechanics have a new ally they can call upon when their projects go wrong.
A Suffolk firefighter says he is bringing affordable, mobile automotive repair to customers throughout Hampton Roads with his business, Pitstop Service.
“It all sprang from a passion for automobiles,” said Glen Glover, who added that he has 26 years of experience under the hood.
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“I have worked in independent shops, dealerships, for myself and in business with another guy, prior to getting into the fire department.”
Glover said he had simply recognized a need for a mobile mechanic who can perform the vast majority of automotive repairs on-site.
“You see the windshield repair people, the dent repair people — all those different services,” Glover said, adding that he would cover them all.
He said his business saves people time, money and hassle — things like having to schedule a ride for dropping off a vehicle and collecting it again from a shop.
“That’s downtime,” he said. “Time is the one thing you can’t make more of. How do you fix that? It’s providing a service to people in as convenient a manner as possible.”
Glover said his business also brings a personal touch by educating clients on the repairs he makes to their vehicles.
He said he is intent on being honest and up-front with customers. “I would rather tell you this is going to cost $1,500 than to tell you I can do it for $75, but it ends up costing you $1,500,” Glover said.
Glover said he is in the midst of getting his business license from the city and will be completely mobile.
“There’s definitely an advantage in having a shop for some repairs,” Glover said, such as when a pit or hoist is required; but he says he should be able to handle “the vast majority” of repairs.
Glover charges a base fee of $20, then $40 an hour. Shops charge between $75 and $100 for labor, he said, while “at the end of the day, the mechanics still only make $20 an hour.”
He said he would work his business around his duties as a firefighter. “I’m not chasing the dollar, I’m trying to help people keep a little more of what they make,” he said.
Glover can be contacted at firstname.lastname@example.org or 635-0134.